Tuesday, November 1, 2011

Communications: It's Not What You Say...

...but how you say it.

Employees occasionally need corrective leadership from their managers for either personal issues or work performance.

Keep in mind that they are adults who are working at your company voluntarily and that it is your job to lead them to productivity and achievement.

How to do it correctly:
1. Speak in private, even if you have to step outside to have a private setting.
2. Be respectful of them as a fellow individual.
3.Approach the meeting with a positive expectation of the outcome.
4. Frame the problem.
5. Present the corrective measures you expect.
6. Set a timeline to measure correction.

If you follow these guidelines, the probability of successful correction will be maximized.

Lance

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