Employee Relations: Employee->Manager Disputes

Now that we know how expensive employee relations disputes can be, we won't forget but we are getting back to day-to-day.

If an employee reports an issue with a Manager you should follow all the steps outlined before:

• Listen and document
• talk and investigate with the Manager 
• interview witnesses
• document and reach a conclusion
• review with upper Management
• implement and inform of the decision

There are, however, two unique and important factors with these disputes.

RETALIATION: Mandatory that you inform the Manager that no, zero, nada, zip retaliation against the complaining employee is permitted or tolerated.

WORKING RELATIONSHIP: After the resolution is reached life and work go on. It will then e important to try to restore a civil and productive working relationship between the employee and Manager, especially if the employee reports to the Manager in question. This is never easy but always important.

Lance